Job Opportunities

Job Types: Full-time, Permanent

Salary: £24,843.00-£26,617.00 per year

Job description

We are currently seeking an Assistant Manager to join our team at Three Wise Monkeys Ipswich.

Our venue in Ipswich is known for its vibrant atmosphere, huge range of quality beers and a passionate focus on smoked American-style barbecue and burgers. The venue in Ipswich hosts a large range of DJ events and functions throughout. We also house a thriving basement gin bar and a restaurant floor.

We are looking for an Assistant Manager who is passionate with a love of the industry and can lead a team ensuring excellent customer service is delivered.

Main responsibilities include:

• Assist the management team to ensure revenue growth by running a great venue, working closely with our promotions team
• Assist the management team to maintain labour costs
• Administrative duties including customers enquiries and bookings
• Manage workplace conflicts
• Guarantee all aspects of Health and Safety, Licensing is adhered to
• Support and work with the management team for the purpose of improving the running of the venue and upkeep of the building
• Training and developing staff members
• Be at the forefront of staff motivation and morale
• Liaising with suppliers and contractors
• Daily accounting duties

Qualities and experience that you will have:

• Management minimum 2 years’ experience
• A strong motivator and team leader
• Passion, enthusiasm and interest in craft beer
• The highest attention to detail
• Have excellent organisational skills with clear, distinct briefing and delegation skills

What we can offer:

• A personal development plan to provide training and development with a view that the candidate can grow into a wider role within the business
• Completion of the Cicerone Certification Program
• Beer Quality & Cellar Management training course
• Competitive pay & all tips go to staff
• Generous discounts off food and drinks in our venues
• Staff referral reward scheme
• Employee Assistance – Licence Trade Charity
• Pension contribution
• An inclusive and friendly team
• In house and external training

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Bar management: 2 years (preferred)

Work Location: In person

Job Type: Part-time

Salary: £10.50 per hour

Job description

We are seeking Bar and Waiting Staff to join our team at Three Wise Monkeys Ipswich.

You must be able to work Friday and Saturday nights.

At TWM we have a busy ground floor pub, first level restaurant as well as a basement gin bar. Our restaurant is known for its authentic smokehouse experience. Food is served throughout the day with a focus on slow-cooked, smoked American barbeque-style food and gourmet burgers using local produce at the heart of everything we do. We hosts a range of events and functions throughout and also house a thriving basement gin bar.

We are looking for bar and waiting staff with a positive personality who can build an instant rapport with our customers and deliver exceptional service standards across all levels.

Main responsibilities include:

• Greeting guests and creating a warm and inviting atmosphere.
• Working on the bar serving drinks
• Gaining good knowledge of our products, so you can make recommendations (e.g. Crafts beers, Wines, Spirits and Cocktails)
• Taking accurate food and drinks orders, using a POS ordering software, order pads or by memorisation
• Gaining good knowledge of our food menu to provide detailed information when asked (e.g. ingredients or food allergies)
• Adhere to all Health and Safety, Fire Safety and Licensing laws
• Maintaining high levels of cleanliness and safety
• Other general duties e.g. changing barrels, stocking up etc.

Ideally we would like you to have experience of working under pressure including managing a workload at busy times in the hospitality industry.

In return you receive a 25% discount for yourself in all our venues.

This role is for over 18’s only and you must be able to safely travel to and from the venue at unsociable hours.

Benefits:

• Employee discount

Schedule:

• Day shift
• Night shift
• Weekend availability
• Weekends only

Work Location: In person